Question 1

You are an automotive engineer working on an application that will automatically parallel park a car. The intelligent technique you may find most useful is

Accepted Answer

A)   case-based reasoning.
B)   artificial intelligence.
C)   fuzzy logic.
D)   expert system.E) A) and B)
F) A) and C)

Question 2

Expert systems are expensive and time-consuming to maintain because

Accepted Answer

A)   their rule base is so complex.
B)   they rely on equipment that becomes outdated.
C)   their rules must be reprogrammed every time there is a change in the environment, which in turn may change the applicable rules.
D)   only the person who created the system knows exactly how it works, and may not be available when changes are needed.E) A) and B)
F) A) and D)

Question 3

Which of the following is not a typical component or capability of an enterprise-wide knowledge management system?

Accepted Answer

A)   collaboration tools
B)   KWS
C)   document management
D)   LMSE) B) and D)
F) A) and D)

Question 4

Technology that consists of computer-based systems that attempt to emulate human behavior is called

Accepted Answer

A)   fuzzy logic.
B)   neural networks.
C)   AI technology.
D)   genetic algorithms.E) B) and C)
F) A) and C)

Question 5

In this technique, descriptions of past experiences of human specialists are stored in a database for later retrieval when the user encounters a situation with similar characteristics.

Accepted Answer

A)   CBR
B)   fuzzy logic
C)   data mining
D)   LMSE) B) and C)
F) A) and D)

Question 6

________ often are designed and optimized for the specific tasks to be performed.

Accepted Answer

A)   Graphics programs
B)   Knowledge workstations
C)   Virtual simulators
D)   CAD stationsE) A) and B)
F) A) and C)

Question 7

Hardware and software that attempts to emulate the processing patterns of the biological brain best describes

Accepted Answer

A)   a neural network.
B)   an expert system.
C)   case-based reasoning.
D)   fuzzy logic.E) A) and B)
F) B) and D)

Question 8

Which of the following is not a Web 2.0 tool firms are using to foster collaboration?

Accepted Answer

A)   blogs
B)   intranets
C)   wikis
D)   social bookmarkingE) A) and C)
F) B) and C)

Question 9

What do you see as the challenges in setting up a knowledge management system?

Accepted Answer

Determining what knowledge will be the m...

Question 10

Which of the following describes a difference between neural networks and genetic algorithms?

Accepted Answer

A)   Genetic algorithms are designed to process large amounts of information.
B)   Genetic algorithms are a type of knowledge discovery, while neural networks are an intelligent technique.
C)   Neural networks are programmed to "learn."
D)   All of the above.E) A) and D)
F) A) and C)

Question 11

A(n) ________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed.

Accepted Answer

The answer of A(n) ________ is a scheme for classifying...

Question 12

Specialized systems built for engineers, scientists, and other knowledge workers charged with discovering and creating new knowledge for a company are called

Accepted Answer

A)   KWS.
B)   LMS.
C)   wikis.
D)   CAD systems.E) A) and B)
F) C) and D)

Question 13

A ________ is very important to a knowledge worker's system.

Accepted Answer

A)   careful filing system
B)   financial analysis system
C)   CAD capability
D)   user-friendly interfaceE) A) and B)
F) A) and C)

Question 14

Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

Accepted Answer

A) True 
 B)False

Question 15

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use

Accepted Answer

A)   CAD systems.
B)   virtual reality systems.
C)   fuzzy logic systems.
D)   intelligent agents.E) A) and D)
F) None of the above

Question 16

What is knowledge management? What types of knowledge might a company such as a taxi service have, and could a taxi service benefit from knowledge management?

Accepted Answer

Knowledge management is the set of proce...

Question 17

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Accepted Answer

A) True 
 B)False

Question 18

The user-created taxonomies created for shared bookmarks are called ________.

Accepted Answer

The answer of The user-created taxonomies created for shared bookmarks...

Question 19

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Accepted Answer

A) True 
 B)False

Question 20

How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm? List at least four ways to gather and disseminate such knowledge.

Accepted Answer

The expertise and experience of firm emp...

Exam 11: Managing Knowledge

Technology that consists of computer-based systems that attempt to emulate human behavior is called

Correct AnswerverifiedShow Answer

What is knowledge management? What types of knowledge might a company such as a taxi service have, and could a taxi service benefit from knowledge management?

Correct AnswerverifiedKnowledge management is the set of proce...View AnswerShow Answer

Expert systems are expensive and time-consuming to maintain because

Correct AnswerverifiedShow Answer

A(n) ________ is a scheme for classifying information and knowledge in such a way that it can be easily accessed.

Correct AnswerverifiedShow Answer

How can knowledge be gathered from the personal and undocumented expertise of professionals within a firm? List at least four ways to gather and disseminate such knowledge.

Correct AnswerverifiedThe expertise and experience of firm emp...View AnswerShow Answer

Hardware and software that attempts to emulate the processing patterns of the biological brain best describes

Correct AnswerverifiedShow Answer

Which of the following is not a Web 2.0 tool firms are using to foster collaboration?

Correct AnswerverifiedShow Answer

Which of the following is not a typical component or capability of an enterprise-wide knowledge management system?

Correct AnswerverifiedShow Answer

To automate routine tasks to help firms search for and filter information for use in electronic commerce and supply chain management a firm would most likely use

Correct AnswerverifiedShow Answer

The user-created taxonomies created for shared bookmarks are called ________.

Correct AnswerverifiedShow Answer

________ often are designed and optimized for the specific tasks to be performed.

Correct AnswerverifiedShow Answer

Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.

Correct AnswerverifiedShow Answer

Semistructured information is all the knowledge in a firm that resides in the heads of experienced employees.

Correct AnswerverifiedShow Answer

You are an automotive engineer working on an application that will automatically parallel park a car. The intelligent technique you may find most useful is

Correct AnswerverifiedShow Answer

In this technique, descriptions of past experiences of human specialists are stored in a database for later retrieval when the user encounters a situation with similar characteristics.

Correct AnswerverifiedShow Answer

Specialized systems built for engineers, scientists, and other knowledge workers charged with discovering and creating new knowledge for a company are called

Correct AnswerverifiedShow Answer

Which of the following describes a difference between neural networks and genetic algorithms?

Correct AnswerverifiedShow Answer

A ________ is very important to a knowledge worker's system.

Correct AnswerverifiedShow Answer

What do you see as the challenges in setting up a knowledge management system?

Correct AnswerverifiedDetermining what knowledge will be the m...View AnswerShow Answer

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Correct AnswerverifiedShow Answer

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Knowledge management is the set of proce...
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The expertise and experience of firm emp...
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Determining what knowledge will be the m...
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Correct Answer
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