Question 1

In the context of the Kilmann-Saxton Culture-Gap Survey, task support includes long-term technical norms.

Accepted Answer

A) True 
 B)False

Question 2

The last step of the process of changing the organizational culture of a firm involves:

Accepted Answer

A)  changing the external behavior of existing employees within the organization.
B)  the use of multiple methods to measure organizational culture.
C)  assessing whether current members in the organization buy into a new set of values.
D)  reshaping the workforce to fit the intended culture of the organization.E) None of the above
F) B) and C)

Question 3

Stories give meaning and identity to organizations as they:

Accepted Answer

A)  are retold.
B)  are based on myths.
C)  do not transcend political boundaries.
D)  do not transcend cultural boundaries.E) A) and B)
F) A) and C)

Question 4

Describe the encounter stage of the organizational socialization process.

Accepted Answer

Answers will vary. The second stage of t...

Question 5

In the context of organization ceremonies and rites, company functions such as annual picnics can be considered:

Accepted Answer

A)  rites of integration.
B)  rites of renewal.
C)  rites of enhancement.
D)  rites of success.E) None of the above
F) C) and D)

Question 6

Which of the following is true of strong organizational cultures?

Accepted Answer

A)  They can easily be changed.
B)  They are characterized by goal alignment.
C)  They provide control with the oppressive effects of a bureaucracy.
D)  They do not affect an employee's performance.E) None of the above
F) B) and D)

Question 7

Cultural change effort in an organization can be deemed successful if:

Accepted Answer

A)  employees who do not conform to the new values are removed.
B)  the change in the behavior of employees persists only in the presence of rewards.
C)  newcomers are not required to go through the anticipatory socialization process.
D)  employees automatically respond to a crisis in ways consistent with the corporate culture.E) A) and B)
F) A) and C)

Question 8

Which of the following is an example of perception-shaping mechanisms used by leaders to reinforce organizational culture?

Accepted Answer

A)  Profits
B)  Strategies
C)  Fixed costs
D)  PoliciesE) A) and D)
F) A) and B)

Question 9

In the context of organizational culture, which of the following is true of the fit perspective?

Accepted Answer

A)  It is not useful in explaining long-term performance.
B)  It is not useful in explaining short-term performance.
C)  It argues that a lean, flat organization would not work in the information technology industry.
D)  It suggests that the computer manufacturing industry requires a traditional hierarchical structure.E) C) and D)
F) A) and B)

Question 10

_____ is a term that describes using the Internet for personal business at work while pretending to do legitimate work.

Accepted Answer

A)  Cyberloafing
B)  Cybercrime
C)  Triangulation
D)  SpammingE) C) and D)
F) A) and B)

Question 11

Explain how organizational leaders allocate rewards.

Accepted Answer

Answers will vary. To ensure that values...

Question 12

List a few ways how organizational leaders deal with crises.

Accepted Answer

Answers will vary. The way leaders deal ...

Question 13

Norms that guide behavior of employees are part of the culture of an organization.

Accepted Answer

A) True 
 B)False

Question 14

What are the four basic functions of a culture in an organization?

Accepted Answer

Answers will vary. In an organization, c...

Question 15

In the context of the Kilmann-Saxton Culture-Gap Survey, which of the following areas includes long-term human orientation norms?

Accepted Answer

A)  Personal freedom
B)  Task innovation
C)  Social relationships
D)  Task supportE) A) and B)
F) A) and C)

Question 16

A(n) _____ is an example of the artifacts of organizational culture.

Accepted Answer

A)  ceremony
B)  value
C)  conscious assumption
D)  unconscious assumptionE) C) and D)
F) A) and B)

Question 17

According to Edgar Schein, assumptions are at the deepest and most fundamental level of an organization's culture.

Accepted Answer

A) True 
 B)False

Question 18

Organizational stories that aren't backed by reality can lead to cynicism.

Accepted Answer

A) True 
 B)False

Question 19

In the encounter stage of the organizational socialization process, _____ involve the expectations placed on newcomers in an organization.

Accepted Answer

A)  role demands
B)  task demands
C)  interpersonal demands
D)  intrapersonal demandsE) B) and D)
F) All of the above

Question 20

Leaders can use _____ to help employees understand the changing nature of their organizational identity.

Accepted Answer

A)  rites of conflict reduction
B)  organizational assumptions
C)  enacted values
D)  organizational symbolsE) All of the above
F) B) and C)

Exam 16: Organizational Culture

Organizational stories that aren't backed by reality can lead to cynicism.

Correct AnswerverifiedShow Answer

Cultural change effort in an organization can be deemed successful if:

Correct AnswerverifiedShow Answer

What are the four basic functions of a culture in an organization?

Correct AnswerverifiedAnswers will vary. In an organization, c...View AnswerShow Answer

Leaders can use _____ to help employees understand the changing nature of their organizational identity.

Correct AnswerverifiedShow Answer

_____ is a term that describes using the Internet for personal business at work while pretending to do legitimate work.

Correct AnswerverifiedShow Answer

List a few ways how organizational leaders deal with crises.

Correct AnswerverifiedAnswers will vary. The way leaders deal ...View AnswerShow Answer

Explain how organizational leaders allocate rewards.

Correct AnswerverifiedAnswers will vary. To ensure that values...View AnswerShow Answer

In the context of the Kilmann-Saxton Culture-Gap Survey, which of the following areas includes long-term human orientation norms?

Correct AnswerverifiedShow Answer

Norms that guide behavior of employees are part of the culture of an organization.

Correct AnswerverifiedShow Answer

Which of the following is true of strong organizational cultures?

Correct AnswerverifiedShow Answer

In the context of organizational culture, which of the following is true of the fit perspective?

Correct AnswerverifiedShow Answer

According to Edgar Schein, assumptions are at the deepest and most fundamental level of an organization's culture.

Correct AnswerverifiedShow Answer

In the context of organization ceremonies and rites, company functions such as annual picnics can be considered:

Correct AnswerverifiedShow Answer

A(n) _____ is an example of the artifacts of organizational culture.

Correct AnswerverifiedShow Answer

Stories give meaning and identity to organizations as they:

Correct AnswerverifiedShow Answer

Describe the encounter stage of the organizational socialization process.

Correct AnswerverifiedAnswers will vary. The second stage of t...View AnswerShow Answer

Which of the following is an example of perception-shaping mechanisms used by leaders to reinforce organizational culture?

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In the context of the Kilmann-Saxton Culture-Gap Survey, task support includes long-term technical norms.

Correct AnswerverifiedShow Answer

In the encounter stage of the organizational socialization process, _____ involve the expectations placed on newcomers in an organization.

Correct AnswerverifiedShow Answer

The last step of the process of changing the organizational culture of a firm involves:

Correct AnswerverifiedShow Answer

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Answers will vary. In an organization, c...
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Answers will vary. The way leaders deal ...
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Answers will vary. To ensure that values...
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Answers will vary. The second stage of t...
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